We aim to deliver on time – every time
Delivery charges and times may vary depend on your country or location. Our standard UK delivery charge is £7.95. All orders over the value of £150.00 are delivered FREE and within 5 working days to the UK mainland (England, Scotland and Wales).
Express Delivery - £8.95
Orders shipped using our Express Delivery are normally delivered within 2 working days.
Next Day - £9.95
For your order to be delivered the next working day*. Your order must be placed before 2pm.
Weekend Delivery - £24.95
To recieve your item(s) on a Saturday or Sunday, the order must be received before 2pm on Friday.
Non-Mainland UK - £14.95
Applies to: Jersey, Guernsey, Isle of Man and Northern Ireland. Please allow 7 working days for delivery.
We also trade around Europe, Asia, USA and Australia. Below is a guide to the shipping charges for our average orders. Some items maybe slightly higher or lower. For an exact price, add an item to cart as if making a purchase, when you enter your address details, you'll get an exact price.
From: Europe - £35.95, Asia - £105, Australia - £145, USA - £145
*Please note that Saturdays, Sundays and Bank Holidays are not counted as working days.
We only use trusted companies to deliver your order including Royal mail, Parcelforce, and DPD depending on the size, weight and type of products you choose. The majority of our deliveries use a 'signed for' service meaning that our carrier companies will only deliver the items if an adult is available to accept the delivery and sign to say it has been received. Otherwise they will leave a card with information on the time the delivery was attempted and contact details so that you can contact the company to arrange a delivery at a time that suits you, or you can collect your goods from the carrier. To do this, remember to take some form of ID and remember that your goods will be held for a limited number of days so it is advisable to get in touch with the delivery company as soon as you can.
Please note, as a company we do not offer free returns as a policy. The return will still be automatically accepted, but the buyer is responsible for sending the item back including any postage costs. Any refunds will be refunded to the same payment method you used when you placed the order. If however, the product has arrived damaged or faulty, please contact our Customer Service agent on 03332 205 471 and will help you arrange for the item to be returned, to either exchange it or refund you.
Please be aware: We have been informed that bogus delivery companies are operating in the UK. These individuals leave fake calling cards in regards to deliveries. If you are unsure or have any reason to doubt your delivery please call us on 0333 220 4571, we are happy to assist.