FAQs and Customer Feedback
1. Why buy Infrared Sensor products?
Our infrared products offer the latest in motion sensor technology. This ensures that you have little or no contact with waste or harmful bacteria. By avoiding or limiting contact the chance of spreading germs that can lead to sickness or disease is decreased. In addition, our product lines are perfect for people with disabilities.
Our engineers spent hundreds of hours making adjustments in an effort to create the perfect lid. Those efforts resulted in tight fitting lid that insures odors will be kept inside the bin. SilentX™ technology ensures the lid opens efficiently and quietly.
2. What kind of Sensor products does Nine Stars carry?
Autobin stock a wide variety of Stainless Steel and Plastic sensor bins and auto soap dispensers in order to meet all our customer's needs.
All stainless steel is commercial 304 grade to offer unrivaled protection from rust and water damage. Whether you choose our brushed or mirrored finish you will find our products very easy to clean.
The Plastic Trash Cans are made from ABS plastic. ABS plastic is the highest grade of plastic in the market. This type of plastic will not crack, change shape, or change color due to variations in climate
3. How does the Infrared Sensor work and for what purpose?
Our patented Infrared Sensor Technology detects motion within ten inches. The actual sensor that controls the opening mechanism is perfectly located on the top and at the front of the bin to ensure that the lid does not open each time a person or animal is within range.
4. How long do the batteries last?
Autobins are battery operated and guaranteed to offer a minimum of 10,000 open and closings before new batteries are required. In most households that amount of openings and closings means the batteries could last up to 18 months.
5. Are Autobins mains powered?
Currently two models the Oval and Commercial bins offer the mains option.
6. What bin liners do I need?
All Autobin models are designed to use standard refuse sacks/liners, we recommend a good quality liner to be used to reduce the risk of splitting or taring.
7. How long is the Warranty?
All Autobins are fully guaranteed for a minimum of 12 months and up to 5 years, please check your model for warranty duration.
8. Are all sensor bins the same?
No. Autobin NST is the registered trademark of the Ninestars Group and is your sign of quality and durability. To avoid dissapointment ensure your sensor bin carries the Autobin NST logo.
Customer Feedback
"Bought a cylinder sensor bin from the internet at a very cheap price, soon realised why it was cheap, like my gran used to say buy cheap pay twice, this come with 10 year warranty!"
Sandra Osborne, Southampton
"Previously purchased an Autobin bin over 8 years ago and it was brilliant so decided to purchase another. The company were extremely helpful about delivery (it was just before Christmas and had been snowing heavily) nothing was too much trouble."
Freeman, Hertfordshire
"Would like to recommend this to everyone very hygienic as you don't touch the lid of the bin. Especially good when cooking and have food on your hands. We have already given one as a present and all who see ours want one. An excellent product and company to deal with"
Hamish, Scotland
"I have had one of these bins for more than 4 years and it is an excellent buy. The batteries do last for more than a year and the fact that you don't have to touch the bin to open it is marvellous as the top doesn't get as grubby as other bins. Very spacious. As a single person I struggle to fill it up each week. The inner ring holds the garbage bag securely and never slips. I guarantee that if you buy this bin you will never want another"
Adrian, London
"There's one word I'd use to describe this product – AMAZING! Took only about 5 minutes to unpack and install the batteries (yes, I did it by myself) and absolutely love the concept, no more touching the bin! Thank you for introducing such a brilliant product"
William, Kensington
"I wouldn't be without my bin it looks good, it's hygienic as you never have to touch the bin when opening, it looks great and it always surprises people when it opens on its own. Would recommend the company and the product to anybody"
Seema, Windsor
"Well made, operates well, excellent battery life & is much better value for money than some other similar, inferior bins I have looked at, I would not hesitate to personally recommend the product and the company, well done!"
Mggie, Essex UK